We are a brick and mortar record store and we ship your items as quickly as possible. USPS has designated pickup days during the week but do not always make it in. Please allow up to one week for your order to ship although we always aim to have it out sooner. Our records are packed in Whiplash Mailers which have been the best we've ever used for record protection.
Due to the delicate nature of many of our products (vinyl, glass, electronics, etc.). We do not provide refunds of any kind. Many of our products do carry a manufacturer warranty. If there are any issues with your product upon arrival, please give us a call or email and we will do our best to help you in any way we can. We want you to be pleased with your product and your experience with CreepRecords.com, so please reach out to us if you have any questions or concerns